Credit Controller

Werkzaamheden

You will spend the majority of your time liaising with both international and domestic customers, insurance intermediaries and reinsurers to ensure timely collection of insurance premiums and recoveries.

You will deal with broker and reinsurer accounts that have been assigned to you and will build effective relationships. You will display generosity and work with your credit control colleagues to achieve team goals. You will work closely with the underwriting, operations and claims teams to resolve queries. You will have strong analytical, relationship management and communication skills.

• Reconcile Debtors and Creditors accounts and analyse differences; log queries and monitor resolution through tracking and updating actions;
• Establishing and maintaining effective relationships with Brokers, Clients and key internal stakeholders with, Operations, Underwriting, Claims and others;
• Achieving Gross and Reinsurance Debt and Unallocated Cash targets in terms of size, volume and age;
• Handling the routine flow of requests for information: responding or re-directing and prioritizing items accordingly;
• Communicating and liaising with internal finance colleagues and others (Underwriting, Operations, Claims...) in order to check accuracy, give or obtain further information and/or resolve queries;
• Follow the Credit Control process and contribute to improving and maintaining process documents up to date;
• Work within your authority levels and seek approval pro-actively when executing the client's Bad Debt Provision Policy and Write-off Policy;
• Issuing and sending monthly Statements to Brokers;
• Contributing to projects and initiatives as required;
• Being aware of and understand legal requirements and relevant policies as well as Broker TOBA’s;
• Capturing and recording of data in timely and accurate fashion.