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Claims Handler

Rotterdam 32-40 hours p.w. Fixed 70k - 90k / yr Posted on November 3rd

Are you an experienced claims handler with knowledge of financial lines - such as D&O, professional liability, property or cyber? Are you looking for a role in which you can apply and expand your expertise in a dynamic, international environment? Then this is your chance.

For a leading international business insurer we are looking for a Claims Handler who is not only at home in claims handling, but also derives energy from customer contact, file management and supporting commercial objectives. You will join a team where accuracy, ownership and cooperation are key.

Activities

  • You will independently manage claims from intake to settlement, focusing on complex financial lines;
  • You report on the progress and results of files to the Claims Manager and actively think about improvement opportunities;
  • You support underwriters and the commercial team with claims information for customer acquisition and retention;
  • You draw up clear and well-founded reports for senior management (e.g. in the case of large claims);
  • You participate in client meetings together with underwriters or the claims manager and act as a substantive point of contact;
  • You ensure that files are current, complete and accurately recorded in the system;
  • You identify stagnations in the claims process and take initiative to eliminate backlogs;
  • You prepare ad-hoc reports and provide insights that are also of value for underwriting and risk assessment;
  • You ensure that claims under binding powers of attorney are handled according to internal and external guidelines.

Profile

  • 4 to 6 years of experience in a claims adjuster or claims administrator role;
  • Demonstrated knowledge of and affinity for financial lines (such as D&O, professional liability, cyber);
  • You want to broaden and develop your knowledge within other claims areas;
  • You have strong analytical skills and work accurately;
  • You communicate professionally, both orally and in writing, and also know how to explain complex issues clearly;
  • You feel at home in an international environment and you speak and write Dutch fluently;
  • You are proactive, solution-oriented and know how to set priorities.

Benefits

  • 13th month and vacation pay
  • 30 vacation days to rest well
  • NS Business Card
  • Training opportunities
  • Possibility to work from home
  • You will join a warm and close-knit team in which cooperation, positivity and knowledge sharing are key.

Has this piqued your interest? Then we would like to get in touch with you to respond to that interest and discuss the possibilities.


Questions?
Get in touch with Hidde Ebels:

Interested?

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